
Under its contract, URS will provide management, staffing and other support services for the day-to-day operation of the TMC. In addition to coordinating and reacting to emergencies on the interstate, URS staff at the TMC will perform customer service duties, dispatch MoDOT’s maintenance and traffic personnel and monitor the Lindbergh Boulevard Tunnel, the only roadway tunnel in Missouri. Support services at the TMC will also be provided, including updating operation manuals, expanding the training programmes, performance measure reports, and data management.