Iteris weathers the storm

Advanced traveller information system (ATIS) solutions provider 73 Iteris successfully disseminated real-time actionable traveller information to residents and travellers in Virginia, West Virginia, South Carolina and Georgia during the record-breaking storm that brought up to 40 inches of snow in parts of the US East Coast.  

A snapshot of Iteris’ system dissemination statistics showed that: Telephone calls to the 511 phone system increased 231 per cent; Website user sessions surged by 1,210 per cent; Mobile app usage rose by 670 per cent.

The shared infrastructure among the 14 Iteris ATIS/511 systems automatically regulates user capacity, enabling the firm’s 24/7 operations centre team to quickly calibrate system bandwidth to accommodate the significant demand surge.  Information flow was monitored throughout the record-breaking Winter Storm Jonas to ensure information was easily accessible and dispersed.  

“The proactive measures undertaken by our team of professionals to ensure system delivery is remarkable, they focus on making sure our platform is available to our public sector agency clients and the travelling public,” stated Ramin Massoumi, senior vice president and general manager of Iteris Transportation Systems division.